How many meetings have you been in lately where you felt engaged, got a lot done, and thought it was time well spent? Chances are your answer is "not many" or "none." My returning guest, Adam StJohn Lawrence, thinks we can supercharge our productivity and get a lot more out of our meetings by infusing them with what he calls Doing, Not Talking. Adam is a master facilitator, author, and educator who works with private and public sector organizations around the world. He weaves together techniques from the world of psychology, design, improv, and theater to offer a unique approach to help teams open more channels of communication beyond talking and get a lot done very fast.  

In this episode Adam and I unpack what Doing, Not Talking looks like, how we can accelerate communication, alignment, and work within a team, the power of "building to think," how what he calls "investigative rehearsal" supercharges our work, and why running small experiments is one of the best ways to reduce risk. 

ABOUT OUR GUEST  

 Adam StJohn Lawrence is a customer experience consultant, comedian and actor with a background in psychology and the global automotive industry. For years he has been using expertise gained in the world of theater, film, stand-up comedy and storytelling to help organizations influence and impress their customers and partners.  

Adam is co-founder of WorkPlayExperience, and co-initiator of the Global Service Jam - the world's biggest ever service design event (so far). He is a co-author of the top selling book, "This is Service Design Doing." Past clients include adidas, Swisscom, Telekom Shop Vertriebsgesellschaft, Ernst & Young, E.ON, BASF, and the Federal Government of Australia.

Find out more about Adam here: https://linktr.ee/adamstjohn

ABOUT MAKING BUSINESS ART 

Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about ​making business and its offerings a source of inspiration and connection for ourselves, our teams, and the people we serve.

This podcast is the creation of and hosted by me, Ezequiel Williams. I work as an innovation strategist and facilitator who helps brave leaders and teams co-create new ways to win over and keep customers and talent. Join me in deep conversations about creating powerful connections with the people we serve, while making art out of our business and life.  

Instagram: @MakingBusinessArt